We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at baileybabyco@gmail.com. Please note that customer will pay return shipping fees. 

 Items sent back to us without first requesting a return will not be accepted.

Store credit will be issued for products returned in new condition.

Anything bought with a discount of 25% or greater is ineligible for return. 

 Return requests must be submitted within 30 days of delivery. You can always contact us for any return question. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If an item arrives damaged this will need to be reported within 5 days of delivery. When reporting this to us, please include images of the damage and an attachment of the SKU on the polybag packaging your item arrived in. Once approved, Bailey Baby Co. will replace it with the same size and color as the original order. If any damage is reported after the 5 day time period, Bailey Baby Co. is not responsible. If the required images cannot be provided, Bailey Baby Co. will be unable to fulfill your request. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Items purchased from one of our retail partners must be returned to the original store of purchase. Unfortunately, we are unable to accept returns or exchanges for items bought through retail stores.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if your return was approved or not.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at baileybabyco@gmail.com. Please note that customer will pay return shipping fees. 

 Items sent back to us without first requesting a return will not be accepted.

Store credit will be issued for products returned in new condition.

Anything bought with a discount of 25% or greater is ineligible for return. 

 Return requests must be submitted within 30 days of delivery. You can always contact us for any return question. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If an item arrives damaged this will need to be reported within 5 days of delivery. When reporting this to us, please include images of the damage and an attachment of the SKU on the polybag packaging your item arrived in. Once approved, Bailey Baby Co. will replace it with the same size and color as the original order. If any damage is reported after the 5 day time period, Bailey Baby Co. is not responsible. If the required images cannot be provided, Bailey Baby Co. will be unable to fulfill your request. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Items purchased from one of our retail partners must be returned to the original store of purchase. Unfortunately, we are unable to accept returns or exchanges for items bought through retail stores.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if your return was approved or not.